Terms and Conditions

All sales through this website are final and may not be returned or exchanged. If you receive the wrong item, are missing an item, or receive a damaged item, please notify us within 48 hours of receiving your package. We will gladly correct the mistake and cover all shipping costs associated with the return.

For any questions regarding your order, please contact us via email at orders@woolfolkyarn.com.

INTERNATIONAL ORDERS / CUSTOM FEE
International orders will be shipped via USPS First Class or UPS and will be uninsured. A tracking number will be provided once your order has been shipped. The estimated delivery time is approximately one to three weeks. Please note that Woolfolk is not responsible for packages that are delayed in customs or lost in transit.

Please be aware that we cannot, under any circumstances, label any purchase as a gift. All orders will be accurately marked as merchandise, with the actual retail value specified. Woolfolk does not collect customs fees. Customs fees are determined by each country, and you may be charged by your local customs office.

DISCOUNT
No discounts can be applied to orders retroactively.

PDF PATTERNS
No returns or exchanges are allowed on PDF pattern purchases made via woolfolkyarn.com or Ravelry.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Woolfolk Yarn LLC relationship with you in the context of this website.

The term “Woolfolk Yarn LLC” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.